Customer reviews for Souk Bazaar

Rating: 7 8 10 = 8/10

went there at 1030pm the restaurant was full,they manage to get us a table,not all the menu was availaible,however the fish of the day(red muller)was great,aswell as the sweet lamb with prunes.apparnently we missed a belly dancer,but will go back for sure as the table next to us told us she was a great dancer,we were the last peapole to leave at 1.00am,the  french waitress was very frendly,we are even thinking to revisit the restaurant very soon.

Rating: 4 1 1 = 2/10

Souk, more like Suck!

Having read the rest of the reviews concerning this restaurant, the only award this restaurant should be awarded is one for extreme inconsistency; and when it is poor, it is very, very poor indeed. 

Despite having an a la carte menu posted outside the restaurant, my group of 8 discovered that there was only the choice of a set menu on offer - obviously very convenient for the kitchen, waiting staff and restaurant profits, not so convenient for the customer.

Service was abysmal, the waiting staff were miserable and clearly did not want to be there (perhaps they were dreaming of sunnier climes back in their homeland rather than being forced to work in this subterranean hovel.)  They were rude and disinterested, the only effort they seemed to make was in charming a table of young women.  The food we eventually received did not accord with that set out in the set menu.  For their convenience, they served the food in collective plates for us to share; however, I think they neglected to remember that we were a group of 8, not 4.  On top of that, they decided to overcharge us on the bill.  With no apologies, the bill was amended, and was still wrong.  It is extremely unpleasant to be viewed merely as a unit of profit rather than a valued customer.

The food was adequate, although it had clearly just been reheated.  And at the price we were paying, we deserved better.     

If one is looking for good quality North African cuisine, there are far, far better places out there than this overpriced excuse for a tourist trap.  We should have known better.  Avoid this place like the plague!!!

Rating: 5 2 5 = 4/10

I have always had mixed feelings about Souk, until last month. I went there a few times, in 2 occasions for a birthday party and another couple of times or so with a girlfriend (girls alert! if it's your intention to go there and catch up with a friend, well don't - the waiters tend to think that because you are females it is ok to assle you constantly and be overly flirtatious!!!) . Anyway,the first birthday was great. We had a really nice table, good service, interesting food, etc. The second birthday was the complete opposite. We were given a table in the middle of the basement floor, 11 people squashed on 2 tiny tables put together....no room on them for the plates, let alone for the servings of food and drinks!Am definately not going there again after booking a table for several people for a birthday party a few months ago. I booked several weeks in advance and couldn't believe the amount of calls requesting confirmation, credit card details and so on I received!!Every call would be from a different person who had different details from the ones I clearly stated when reserving the table...and I spoke with the manager! Then 2 days before the party I was told that we would have only 1.1/2 hr for our meal, drinks etc. because they HAD to take another booking and it was a busy night ( and I booked the table for 15 people).....they were surprised when I cancelled the booking and was told to be "open minded & flexible" and to understand that the restaurant is very popular...

Rating: 9 8 10 = 9/10

defenitely the best atmospher in central london,the set menu@£15 is very good value.the kaasbah room is very beatiful,authantic morrocan,was ideal for us ,as we were 30 people,the staff are freindly and helpful,the even teach me to belly dance,highly recommended for unformal,fun party.

Rating: 1 3 4 = 2/10

If I wanted a few dips and pitta bread followed by a few chicken strips and salad i believe they do a similar thing now in Burger king for under a fiver!  It wasn't so much the pitiful size of the portions, because al la carte is as much in the visuals and suptle combinations of the food as the size, but it was bar snacks arranged nicely at an extortionate price.

I went there for my birthday, arranged well in advance, they didn't have a record of my booking as i booked through a promoter.  The promoter they use had agreed a lower rate for the food, which on the day wasn't honoured.  i wasn't told the service charge was optional and as the drinks were west end prices, my guests ended up paying @£40 per head instead of £20, and some of them only ate!  

The service was way to pretencious for just another little bar with food in the west end, you have to build up a reputation first before you start getting arsy to people!

i am still pursuing my over charged bill and getting no where, lesson learned i guess, but i really truely wouldn't recommend it. 

Rating: 10 10 10 = 10/10

By far the best and most succulent north african food in London.

Ralph

Rating: 8 8 10 = 8/10

something very different,souk allowed me to forget about london for a evening,geat all around and very resonable to,highly recommended.